Privacy Policy

Last updated: August 25, 2026

At Brandly, we care about your privacy. Whether you're browsing our site or placing an order, we want you to feel safe and know exactly what happens to your information.

This Privacy Policy explains what we collect, why we collect it, and how we keep it safe. We've written it in plain, simple language so it's easy to understand.

1. Information We Collect

When you create an account, place an order, or contact us, we may collect:

Your name

Phone number

Email address

Delivery and billing address

Order and payment details

Any information you share with our support team

We also collect some basic details about how you use our website, like your device type, browser, and the pages you visit. This helps us understand how people use Brandly and where we can improve.

2. How We Use Your Information

We use your information to:

Process and deliver your orders

Confirm your order and keep you updated

Process your payments securely

Answer your questions and support requests

Improve our products, services, and website

Prevent fraud and keep our customers safe

Send you promotional messages, but only if you've agreed to receive them

We only use your information for genuine business purposes. We never use it in ways that go beyond what's explained in this policy.

3. Payment Information

Your payments are processed through secure, trusted third-party payment providers. Brandly does not store your full card details unless it's absolutely necessary. Your payment information is protected according to the security standards of our payment partners.

4. Sharing Your Information

We do not sell or rent your personal information, ever.

We may share only the necessary information with trusted partners who help us run our business, such as:

Courier and delivery companies

Payment service providers

Website and technology service providers

Other partners who support our operations

These partners only receive what they need to do their job, and nothing more.

5. Cookies

Brandly uses cookies and similar technologies to make our website run smoothly, remember your preferences, understand how our site is used, and make your shopping experience better.

You're always in control, you can manage or turn off cookies through your browser settings. Just keep in mind that some features may not work as well without them.

6. Keeping Your Information Safe

We take reasonable and appropriate steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

That said, no online system is 100% secure. We encourage you to keep your account details and password private and safe.

7. Marketing Communications

If you've chosen to receive promotional messages from us, we may reach out about new products, offers, discounts, or updates.

Changed your mind? You can opt out of marketing messages at any time, no questions asked.

8. Third-Party Links

Our website may sometimes link to other websites or services. We aren't responsible for their privacy practices or content.

We recommend reading their privacy policies before sharing any personal information with them.

9. Your Privacy Choices

You're always welcome to contact us if you'd like to:

Find out what personal information we hold about you

Correct any inaccurate information

Request that we remove your information, where applicable

Stop receiving promotional messages

Ask any questions about how we use your information

Please note that we may need to keep some information where the law, security, or business needs require it.

10. Children's Privacy

Brandly is meant for general shopping and is not directed at children. We do not knowingly collect personal information from children without proper consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our services, technology, or legal requirements. Any updates will be posted right here, so we encourage you to check back from time to time.

12. Contact Us

Have questions or concerns about this Privacy Policy or how we handle your information? Our support team is always happy to help.

Your trust means everything to us, and we're committed to keeping your information safe.